*Flow Notifications are available on Bloom Plan only
Available only on Bloom Plan
Flow notifications allow you to send notifications to users based on a trigger (an action) completed by the user.
There are 4 types of flow notifications:
Welcome Message trigger is set by users downloading your Shoppy app for the first time on their device.
Abandoned Cart is enacted by a user that adds an item to their cart, but leaves your app before continuing to checkout.
Abandoned Checkout is caused by users that add items to their cart, begin the checkout process, but leave the app before completing it.
Churn Rate Reduction is sent to users that do not open your app for a specific amount of time that you set.
Once setting up a flow notification, you will no longer be able to edit it, however you can delete it and create a new one.
Under each flow notification, you can set a "delay" of a specific amount of hours or days. There are a total of 5 messages that can be sent for each flow. The first notification can be set for X amount of time after the user has done a trigger. The second notification can be set for X amount of time after the previous message was sent, and so on until all notifications in the flow have been sent.
See how to set up a flow notification on your Shoppy Dashboard by following the example below: